Edit, Decline & Void Signing Requests

If you wish to resend or void a signing request to one or more signees, you can do so through the Signing section in REI Forms Live.

Check out our video tutorial or read the step-by-step instructions below!

If a form has a specific signing order, then envelopes can only be resent to the signee or signees who are next in line.

Open the desired form, then click the Signing tab
Click Edit & Resend
Enter the correct details in the Name and Email fields, then click Submit

Resend a signing request to all recipients at the same time.

Declining Signing Requests is currently only supported in South Australia.

Check out our video tutorial or read the step-by-step instructions below!

Finalise the form and set up signing process as per usual – see here for details.
The recipient will receive a Sign Request email, prompting them to sign the form by clicking the View & Sign Form button.
Review the details in the dialog box then click the Actions button.
Select the Decline to Sign option.
Enter the reason for declining to sign in the Decline Reason text box within the Confirmation Required dialog box.
Click Decline to Sign.
Both the signing (1) and status (2) tabs in the sidebar will automatically update within REI Forms Live to show the signing request was declined.
Both the recipients (1) and the agent (2) will receive an email notification that the signing request was declined. Only the agent will be notified of the reason given by the recipient to decline to sign.
If the form is viewed after the signature has been declined, the following message will be presented.

Open the desired form, then click the Signing tab.
Click the Void Signing Request button.
Enter a message for the Void Request in the Reason textbox field.
Click the Void Request button to confirm.
All signing parties will receive the following email outlining the reason for voiding the singing request.