Two-Factor (2FA)
info
Two-Factor (2FA) is an identity and access management security method that requires two forms of identification to access your REI Forms Live account.
We have implemented this process to help safeguard and protect your personal data and information.
Check out our video tutorial or read the step-by-step instructions below!
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Enable 2FAClick on your
Agency Name
in the bottom left corner.Select the
User
tab.Navigate to the bottom of the dialog box and click
Enable 2FA
- Follow the prompt in the
Two-Factor Setup
dialog box to obtain yourOne-Time Password (OTP)
note
You must scan the QR code and enter the OTP generated by your authenticator app for that code. If you leave the Two Factor Setup area without entering the OTP you must re-scan the new QR code generated when you return.
If you don’t have a smartphone or tablet
- Enter your
OTP
into the field then clickVerify
- A success notification will appear confirming
2FA
has been enabled
- Under the
User
tab, Two-Factor will now readenabled
- Click
Save
to finalise.
- When you login to REI Forms Live in the future, you will need to enter your OTP.
Lost your authentication device?
If you lose your phone or device that has your authenticator app on it, please log a ticket with our support team via the Help section found in the left menu of REI Forms Live. New to REI Forms Live? Learn how to access the Help section here.
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Disable 2FAClick on your
Account Details
in the bottom left corner.Select the
User
tab.Navigate to the bottom of the dialog box and click
Disable 2FA
- Enter your
OTP
into the field then clickConfirm
- A success notification will appear confirming 2FA has been disabled
- Under the
User
tab, Two-Factor will now readEnable 2FA